NTT DoCoMo's overheating BlackBerry Bold not caused by battery, says RIM

While RIM and Japanese carrier NTT DoCoMo still don't know why their BlackBerry Bold is feeling a little toasty around the keyboard, the duo has ruled out a likely culprit, the battery, as its unwelcome heat source. Word on the street is an estimated 30 people have issued complaints about the mobile device heating up while recharging, with around 4,000 units being sold before DoCoMo halted sales. One analyst speculates the issue -- which so far has affected only Japan -- may be based on region-specific software of other customizations. We're sure the pair are working around the clock to get to the bottom of this malfunction, but in the meantime, we recommend dusting off the ol' 8707h to get that retro BlackBerry feel -- y'know, just for kicks.

[(Unverified) Posted Feb 27th 2009 10:56PM]

Maybe it's the Qualcomm chipset? My Tilt and Fuze gets warm while charging too.

[(Unverified) Posted Feb 28th 2009 12:43AM]

Hmm... prolly not. I was just over there and brought my Sprint Mogul (HTC Titan), sans cell service. It didn't get any warmer charging there than it did here. At least not when it was just charging.

It DOES always get warm if I'm using more than one radio and the screen is on while it's charging. So maybe something else is going on here with extra stuff running while it's charging or differences in use and expectation?

[(Unverified) Posted Feb 28th 2009 12:47AM]

(And if it's worth noting, that was just using my regular US charger in a Japanese wall socket.)

[(Unverified) Posted Feb 28th 2009 1:39PM]

Hey, My gf has the bold with Rogers in Canada, I worked at Rogers until recently. Theres a ton of bolds in Canada with the heating issue as well. Shes already on her second bold. Customer service seems to have gotten frequent calls about it, since they are replacing the devices with relative ease.

[(Unverified) Posted Mar 1st 2009 9:43AM]

First, crappy software with Storm. Now crappy hardware? Why not rename their phone to Blackeye!