Netbook buyer blows by 5GB limit on AT&T data plan, sues
By Chris Ziegler 
posted Mar 4th 2009 5:08AM
posted Mar 4th 2009 5:08AM
Nothing quite like a four- or five-figure phone bill to break your spirit, and in many circumstances, we can understand why your first reaction after opening such a bill might be "I'll sue the pants off of these people." Of course, contracts are pretty well ironclad thanks to the generations of overpaid lawyers that have perfected them over the years, and generally speaking, you've got to lie in the bed you've made -- but occasionally, a situation develops that's genuinely bogus. This one has been brewing for a while, actually, ever since AT&T and others decided to drop their unlimited data plans down to a 5GB cap: unexpected overage. A buyer of one of those $99 Aspire Ones bundled with an AT&T contract at Radio Shack got a shock of a bill after blowing past her 5GB cap, and while the individual should've certainly done a better job of understanding that the cap existed, shouldn't the carriers be shutting off data by default when you hit 5GB, or after just a very small amount of overage has developed? At any rate, she's suing AT&T and Radio Shack for her troubles -- and it looks like she's seeking class-action status -- so we'd love to see this spur companies into more proactively preventing nasty bills from developing in the first place.
This is frankly disgraceful, how can these telecom giants to tell you to read the fine print when they can't even read a dictionary?
I'm presuming that's why they don't know the meaning of unlimited. What a bunch of crooks and at $480/gb!
Actually I am more tired of seeing stupid customers buying shit they don't understand, and then suing companies for their own stupidity.
People buying Iphones that don't own a computer then complain they can't update the software to make their iphone work.
Unless you have been living in a cave for the last 2 years, you know a data plan allows you a certain amount and that if you go over you pay big time for it. IF you pay for a data plan, then it should be YOUR responsibility to download a monitor or an app that keeps track of it for you, not the providers.
I disagree. They may be out to get money, as with most businesses, but they're not crooks. Everything they're doing IS legal. You did sign a contract with them, and if anything, you could have researched the pitfalls of that contract before buying in, or the exact details of your plan before deciding to get a subsidized netbook.
And what do you mean "when they can't even reach a dictionary?" They're not calling it an unlimited plan! It is out of their hands now! While I agree, it would be nice if they had a little ticker box on the laptop to let you know how much you have left before the 5 GB line, it is the responsibility of the consumer now. They don't have to be paying $480/GB if they were more cautious with their internet access!
wow..do you not know the meaning of unlimited? how is a consumer supposed to know unlimited is really not unlimited? you gave the crappiest example, all while putting vulgarities...who's the retard now?
It's not an unlimited plan, though; there's a 5GB cap. If the Radioshack employee didn't tell their customer that when they signed up then it sounds like the lawsuit is against the wrong company.
I wholeheartedly disagree with you! People should be aware of their data limits but you can't call something unlimited if it isn't! Fundamentally it boils down to the fact that the telecommunication industry has decided to market their products with a capability they don't actually support.
That's false advertising at best and outright fraud at worst. I'm agree that she's a moron for not checking her fair use capacity but at the same time fair use is there to prevent peope abusing sytems NOT to act as an out clause for using the term unlimited.
If you call something unlimited it better damn well be unlimited and if a company suspects abuse (which is the purpose of fair use after all) then they should cut them off not extend their bill!
It's outrageous Brendan that you think it's ok for them to treat people like this, one day you'll be the victim of deceptive contracts or advertising and you'll be calling the Citizen's Advice Bureau just like the rest of us.
AND its up to the carriers, the sales person and the sales people to EXPLAIN in PLAIN English what those limitations are.
AND.. a CAP is a CAP.. it means, when you reach it, it should turn off. Not a true cap, but a trap to make more money.
ATT are liars, radio shack is a joke, and you are an idiot.
Boo Hoo.
It's very much obvious that the product has a 5GB limit and that there is an overage rate. This can be monitored very easily. This lawsuit is dead on arrival. It is not the carrier's responsibility to hold your hand and monitor your usage. Are they supposed to call you when you go over your minutes, too? Your text messages? Is your cable company supposed to call you when you order too many pay per views? Please. Idiots.
Actually my provider offers to and I can easily get at my inclusive minutes/txts any time I need to with a toll free text to one of their service numbers.
But no, they don't need to tell if you you've exceeded your inclusive minutes or texts because they're a fixed number! "Unlimited" isn't a fixed number and if they insist on imposing obscene limitations on it then it should be their responsibility to communicate it to you.
Boo Hoo you say but did you even read the source article? There's a more thorough one on Ars if you can handle reading large amounts of text.
While I abhor AT&T and the (lack of) quality that they stand for, I have to speak in their defense...
Unlimited can mean anything...
Unlimited bandwidth? (Obviously not without overage) although even that could be debated. If there was a cut-off without the ability for overage then THAT would not be unlimited, but allowing usage w/ overage is technically still unlimited, just not unlimited INCLUDED, which it does not claim to be so. Yes it's quite a bit misleading, but it is not falsified or fraudulent. It's the consumer who is assuming something. I could also go to the store and buy milk and assume it will last for a week, but if I don't look at the expiration date, is it the store's fault they sold it within the legal limits? I'm not going to sue the supermarket because I throw away 3/4 gallon of chunky milk because I didn't read the fine print that it expired the next day. Yes, that's a stretch of an analogy, but still gets my point across. It's an inaccurate, dead wrong ASSUMPTION on the part of the consumer.
There are also other possible meanings of unlimited.
Unlimited access? Meaning the carrier won't place any restrictions on what/from where you download or otherwise transmit data up to that 5GB limit. The same can't even be said of some dsl or cable providers regardless of your bandwidth usage.
Unlimited where you can use it? As in if you're on vacation in Sunny California 500+ miles from home you won't get charged roaming, even if you're pulling down bytes from a domestic roaming partner?
And it's the companies responsibility to then advertise their product as such, merely saying "You have an Unlimited Data Plan" means you should have an unlimited data plan. No ifs and no buts.
Lets just take a definition shall we?
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional.
AT&T provided a service that is NONE of those. They're crooks and if you think they're in the right then you're a deluded. You shouldn't just accept it because they say it's true, after years of the bush administration I would have thought the American Public would have learned that just because they're in charge doesn't mean they're right.
ATT's Data connect plan no where says unlimited anywhere..they changed that when they added the cap.. it now specifically states 5gb and... you can also check usage online.. i dont get why everyone is all up in arms..
Well when AT&T says unlimited, and then quietly puts a soft cap and starts charging you, that's not what the general public would expect when they purchase a wireless card advertised as unlimited for a certain price. If they're going to insist on doing that, AT&T needs to have something that places a little message on your device when you start to go over, something like "Your usage is very high, exceeding 5GB. Would you like to continue? More usage will be $x.xx per kb."
Edited to add: Well I checked on AT&T's dataconnect website, and the 5GB is mentioned in a small asterisk type footnote at the bottom of the page. It's not in the main body of the advertising. Since up until this happened, people were accustomed to these things being pretty much unlimited, I think this is sneaky of AT&T. People aren't used to laptop cards having a limit like that, so they do need to put that in the main advertising.
The ONLY companies I see blasting the television airwaves with UNLIMITED data is Verizon and Sprint. AT&T has changed the plan to a 5G plan and states it CLEARLY. Not to mention the fact that AT&T offered to credit the lady for her bill. Next someone will sue McDonalds for making them fat because they ate too many delicious Big Macs......oh, wait someone tried that already too.
Verizon limits the first 2 bills to prevent this. AT&T may do the same. If you exceed the 5gb cap Verizon locks the bill at $250. A bit steep, but better than $1-2K. Then again, Verixon DOES NOT advertise the internet as Unlimited. Which is pretty clear in all brochures and advertising and online as well.
they should not allow companies to promote service as unlimited if there is a cap. i dont care if its a soft cap or hard cap. unlimited is unlimited. using a word that has one meaning then your product does not fall anywhere near that meaning is false advertisement and its ridiculous because they put a little disclaimer they are allowed to use the word unlimited.
"People buying Iphones that don't own a computer"
Very few iPhones own computers.
"tired of seeing stupid"
Indeed.
lol :)
LOL. Good point, but what few iphones out there?
Unlimited should mean unlimited, plain and simple. AT&T cannot use that word unless they mean it, I don't care what 6pt. font they use to disguise it in their TOS. I hope she wins her lawsuit and AT&T revises their meaning of "unlimited".
If you're not upfront about limits, don't start charging people money for breaking them. I find generally most providers are utterly dishonest with virtually every aspect of their Internet services, from the fact most don't offer a real connection - using proxying and non-routable IPs to port blocking.
While it may be /understandable/ that they do this, I find it frustrating that they're /dishonest/ about it, claiming that their services amount to an Internet connection rather than "Web and email" or something similar. This seems to be a pattern with mobile operators in general, who will at times even cripple phone features while still advertising them in their ads. I made the mistake of buying a branded Nokia 6086 a while ago. It's advertised as supporting Java applets. But any applet that uses the 'net cannot work. It's advertised as supporting SyncML, but SyncML is limited to Bluetooth and T-Mobile's own server only. None of this is mentioned in their ads.
It may be OK for operators to offer limited services, but they need to be up-front and honest about it. Most of the time they don't even bother mentioning the limits in the small print, and
UNLIMITED* INTERNET ACCESS!!
* This is a lie
is not a legitimate use of small print.
When the plans were called unlimited and they were capping people or charging extra that was BS....but it is clearly CAPPED @ 5GB and it's not up to the wireless carrier to monitor that data consumption and shut it off. It's up to the ADULTS who purchase the contracts. Should they start capping your cellular minutes in the middle of a conversation?
If you truly need to have your usage of something monitored then you should not be allowed to purchase it. Not only are people stupid, they are also babies.
It takes a minute to research AT&T's plans which clearly state it is not an unlimited plan. People posting that the companies are advertising unlimited plans need to post some links or gtfo, cause you are lying.
DataConnect Plans
With DataConnect for your laptop - you can send and receive email, browse the Internet, and access your corporate intranet while on the go by connecting your laptop to the Internet over the AT&T wireless network. Service is not available at all times in all places. View Map and Coverage Limitations. View national map
DataConnect is not an unlimited plan. Learn more about data usage
I just checked out AT&T's site. If you order a PDA phone (like the iPhone or HTC Fuze), the internet plan is called the PDA Personal (or business if you want that one) and it lists the internet as unlimited and has no fine print specifying that it is limited to 5GB.
However, if you order the DataConnect plan with a USB 3G modem, it specifies 5GB as the limit, and does not say the plan is unlimited at all. It goes so far as to list examples of what you can do with your 5GB and how much data each activity would likely use.
I totally agree with everyone that if you order a plan that says it is unlimited, it should be unlimited. You don't order an unlimited text plan and only get 500 texts. You get unlimited texts.
Has it been confirmed that there is any type of overage on the PDA Plan? This woman had the data card plan.
The reason I ask is because I know for a fact that T-Mobile has a data package for their PDA devices that are actually unlimited. (There's a SPEED cap at 10GB, but if you go over the 10GB, you just get "throttled" to a speed of 50kbps, there are NO charges for overage) Contrast that to the almost-confirmed rumors of the 3G USB Data stick that's coming down the pike which touts a 5GB soft limit AND is upfront saying there will be overage if you go beyond the 5GB (I forget how much the rumors say the overage is going to be).
My point, though, is that for T-Mobile, data-card-only = 5GB + Overage, whereas PDA PHONE devices = Unlimited with speed throttling (but NO overage) after 10GB.
AT&T's site, though relatively difficult to navigate in general, clearly says that there's a 5GB cap:
http://www.wireless.att.com/cell-phone-service/cell-phone-plans/data-connect-plans.jsp
Nothing says unlimited except the part that says "DataConnect is not an unlimited plan."
Personally, I think this ranks down there someone with suing a fast food place because they gained weight off their products. Truth be told, many [but by no means ALL] Americans are simple morons who will believe anything they're told to believe. The carriers and their sales people should make it clear to the consumers what the limitations are on the services they use such as network coverage, network bandwidth and, as in this case, network usage.
The carriers have a responsibility to the consumers to ensure that they're aware of the conditions of the contract and the consumers should take it upon themselves to ensure they follow said conditions if they hope to avoid a 4 or 5 figure bill.
What people need to realize in this extremely litigious USA society, is that accountability should come first, and if a person is not responsible, or smart, enough to read a contract that will bind you legally then those people, which are obviously stupid and should, by no means, even be allowed to procreate, should be accountable for their own irresposibility. It is baffling to me that in this day and age of information exchange and availability people are still trying to pretend and play ignorance to try and squeeze money out of a company (regardless of how ruthless that company is, they are in the business to make money, not to loose).
READ before signing and ask questions, DO NOT ASSUME anything. It's called common sense.
I just got an 11.000 bill because they terminated my unlimited internet plan, now I am struggling with customer service.
I think this post inspires me to sue them. I almost got a heart attack when I opened the bill.
Verizon doesn't cap your bill I use to work for them. I had a customer come in with a $60,000 bill. The bill was for two month of overage. When I called customer service they said they wouldn't credit his account. I was not surprising because all Big Red see is money. Verizon is the only company that still advertise there data plan as unlimited even after a class action law suit in NY which they lost.
Ok, obviously you don't work for Verizon! I've had at least ten customers come in with bills due to overage charges on their data cards and Verizon credits back at least 50% each time. I even had a lady come into the store the other day and she knew she had gone over her 5G limit and was going to pay for the overage. I called to have the internet blocked on her phone and the rep creditied back her data overages on the card saving her around $200 even though she was going to pay for it. Also, Verizon DOES have a cap, I have called for a customer who's air card "just stopped working" and the rep imformed me that he had a $250 dollar bill beacuse of overages.
Just because you don't like a company doesn't mean your ingnorance is an acceptable proclamation of the truth.
Verizon started with an "unlimited plan" which had a soft cap of 5G that was not advertised but I did tell customers, however if you went over they didn't charge you extra they just shut your data card down. Then when they anouncced 5G data plans (about three months later) it clearly stated and still does $0.25 per MB over. I think she should take the bill credit that AT&T is offering her and move on. She's not going to win. Ignorance is not a reason to break the terms of a contract.
For example, If I order one of those stupid permium text messaging packages off the tv in fine print it says *9.99 monthly subscription. Why is no one sueing them when I see customers all the time come in with that charge on there bill and they had no idea there was a charge involved. Yeah it's a small ammount but imagine if 80 million people were paid 9.99 for unlawful charges.
In all reality, no person is gonna be willing to pay a four or five figure bill from their wireless carrier yet the carriers allow people to accumulate massive overage charges which result, more often than not, in legal actions against them. The carriers should clearly advertise the data usage limits and/or have separate data plans, i.e. one with a 5GB cap, one with a 10GB cap, a Pay-As-You-Go plan, etc. They all have separate voice plans with varying amounts of minute allotment per month so this should extend to their data plans.
I know VZW has loooong since stopped calling their wireless boardband service "unlimited", and I was under the impression AT&T also stopped calling their service "unlimited" as well.
Customers should have the option to have data, text messaging and/or voice disabled once you've gone over your quota. After that, any time you connect to the internet, try to send a text message or make a call, it should notify you that you are over your limit and will now be charged x amount per GB, text or minute. The technology to do it is not that hard, they just want us to go over without knowing because it is a huge premium for them. That is really poor customer service.
I still don't see anywhere that it's referred to as "Unlimited Usage".
It's been shown that AT&T isn't advertising it as unlimited anymore, but even when it was, I don't recall seeing Unlimited Usage in their ads. So why is everyone assuming that unlimited means unlimited usage? What about unlimited roaming within the United States? Or Unlimited access to whatever sites or services, including VoIP service (up to 5GB with no extra charge)
I could advertise "Get the Unlimited data plan! Now you don't have to worry about where you are in the U.S. because there are no limits on where you can go to use it. No limits on what you can access, so if you want to use a VoIP-based phone service, you can do so with no problems! No limiting hard usage caps to worry about, so you're not limited on how much you surf! (Note: 5GB included for no additional charge, further usage is available on a per-MB usage basis.)"
This is basically what the carriers [were] saying, and does not go against the definitions of unlimited that people are spouting off about. In fact all the people claiming unlimited aren't even saying unlimited usage. I will agree that it's misleading, but by no means a lie. People who think otherwise apparently are assuming too much and/or are ones who want the world for free (they'll also be the sheep who vote this down). If you don't like it, then why don't YOU buy/start a major nationwide mobile carrier and then YOU can offer a "truly unlimited" data plan.
But they aren't even unlimited in that sense either. In their TOS they also say that you're not supposed to be using VoIP or anything except simple web browsing, e-mail, and maybe some photo sites. Also no unlimited roaming either- they will kick you off if they see you have an "excessive" percentage of roaming usage on your account. These data plans are in no way unlimited and it's been that way since their introduction.
And I need to rail against ridiculous pricing of US data plans in general- when I was in Hong Kong the postpaid plans ran like this- you get 200MB, overage runs HK$10/30MB (yes, you're paying some US$1.30 per 30MB overage) up until you've been charged HK$290 (Some US$30 or so), at which point they stop charging you for additional usage. Prepaid was HK$2/MB capped (charges, not usage) at HK$48/day and HK$588/month. Same on the Chinese mainland- unlimited usage of any kind for less than US$30. Ergo, I can go nuts on my netbook every month and not worry about a 5-figure bill. When int'l roaming, all I have to do is tread lightly- it's still cheaper than a local prepaid card. Yes, I have to live with EDGE. But it's worth it. And that's changing in May anyway(hallelujah).
Just to let you know, the program that allows you to connect to the internet tells you exactly how much data you have used and also when you sign up they will ask you, Which plan you want the $59 5 Gig plan or 40 200 Meg plan
I Blame the people who think if they don't follow the rules they can get away with it by try to sue the companys
At&T,Sprint, And Verizon All have a 5gig limit they all have for more than a year now
"AT&T DataConnect 5GB w/ AT&T Wi-Fi Hotspot Access - 2YR"=THIS IS WHAT THE PLAN IS CALLED!!!!
Even on there website it says http://www.wireless.att.com/cell-phone-service/cell-phone-plans/data-connect-plans.jsp
DataConnect is not an unlimited plan. Learn more about data usage
I hope everyone learns from this that you can't just sue because you didn't pay attention to what you signed
My dad knows nothing about AT&T tethering and phone internet plans. I asked him to log in to his AT&T wireless account and explain to me internet data usage. After a few minutes, he got it right - PDA internet plan unlimited; tethering capped at 5 gb. So I tell you, the AT&T site is clear - the Radio Shack jackasses most likely were not.
When you install your Data Card software...or in this case the software was already installed, it comes with ATT Communication Manager. This APP must be opened and running in order to connect to the internet. The internet portal is opened through this app. It logs ALL DATA TRANSFER and keeps it real time. If you close the program, it closes down your internet connection. So I don't see how the carrier is to blame because they put in a method for the customers to check their data usage real time. Ignorance is not the carrier's fault.
I have an old Cingular account with MediaNet unlimited. It clearly says unlimited in the section to monitor my data. I wonder if I have a truly unlimited data plan since I have been grandfathered in so long ago. Any one know the answer to that?
Mark
One - The lady did sign a contract. Now, who is in the right or wrong will be in the contract. If it states unlimited and does not mention any cap, she wins. It it states a cap, yes, even in the fine print, she loses, plain and simple. It is a legal document that AT&T must produce and if it cannot, she wins.
Two - Be a responsible consumer and read anything before you sign. You wouldn't sign your credit card receipts, medical authorizations, or employment contract without reading, right?
Three - Be a responsible rep (for those who work in the industry). Be upfront and honest about any charges such as: activation, upgrade, termination, international, overage, and regulatory fees. The reason we get a bad rap is we don't say anything about it because you're afraid to lose a sale. The secret is that fees are the same or only nominally different across the board, so know them.
Four - No, it is not a company's responsibility to hand hold you if you incur an overage or extra charges that are explained to you or that a reasonable and prudent person would find fair. I had a situation where a customer kept calling another country AFTER I had told him during the initial sale and AFTER following up with him about his first bill that it is $1.69/minute. Second bill comes and he owes almost $9,000. And he complained because my company HAD cut his phone off before the cycle ended.
Five - To the guys who are speculating about a new USB aircard for a certain carrier, let's just say sometimes internet rumors are true. And that a certain carrier has already created software that shows in plain English how much data you have used. And will advise customers of overage rates after a cap has been reached. And some reps of this company are finally happy that a carrier seems to want to bring their A game at long last.
"un" means no, unlimited to me means "no limit" if there is a 5gb limit, like we all know. then stop advertising just that. I blame this on AT&T and any of the cell carrier, and how come we always hear these horror stories on major charges that are only from AT&T and not verizon and sprint as much? sounds to me that AT&T is just shady when it comes to this sensitive topic.
You are all the ones reading into this as it was an unlimited plan. No where did they say is was an unlimited plan, thay said it was dropped from unlimited to 5GB. READ THE WHOLE SENTENCE!
The consumer had the paperwork, the access to her At&t account to check the plan, the usage, and potential overage. Not At&t's responsibility to babysit all of the idiots who don't know what they are signing.
Maybe companies shouldn't be calling their data plans "Unlimited"!!! Hey assholes! If it's not unlimited then don't fucking call it that! Someone should sue the phone companies just for that! I hope she wins and I hope AT&T tells you that there is a goddamn 5GB cap up front rather than calling it "Unlimited" and telling you in fine print that it's 5 GB.
You're right, if companies are saying that a data plan is unlimited then it really should be unlimited. But, please show me where AT&T is saying that it's laptop connect plan is unlimited. They have had a 5GB limit on their plans since the end of August. Previous plans with a soft limit (no overage) were unchanged. Their PDA plans and Blackberry plans without tethering are still unlimited, but their PDA and Blackberry tethering plans have the 5GB limit.
We now send out a message to the user when they reach 3.5 GB, 4.5 GB, and at 5GB, and may suspend if overages are too high.
You're right, if companies are saying that a data plan is unlimited then it really should be unlimited. But, please show me where AT&T is saying that it's laptop connect plan is unlimited. They have had a 5GB limit on their plans since the end of August. Previous plans with a soft limit (no overage) were unchanged. Their PDA plans and Blackberry plans without tethering are still unlimited, but their PDA and Blackberry tethering plans have the 5GB limit.
We now send out a message to the user when they reach 3.5 GB, 4.5 GB, and at 5GB, and may suspend if overages are too high.
We have had issues like that up here on our big three fairly often. It often has to be explained in plain black & white, and even then sometimes there are shades of grey.
In this case, the customer is in the wrong if the following is true:
~anywhere~ on her statements or in the initial contract, it states a limit of some kind and what is to be paid after that limit.
In this case, though, the service provider is in the wrong if ~any~ of the following is true:
terms of service were changed without ~any~ notification to the customer (she had the plan to begin with at an unlimited rate, and then after a couple months AT&T decides "hey, we're losing money here, let's change the plan" and doesn't tell her or any other customers who this would affect).
terms of that service were not stated beyond the point of "unlimited". Yes, sometimes the contract fails to mention certain things, or words them in exceptionally misleading ways. Both of those are ~very~ rare, but they happen.
In this same case, the retailer is in the wrong if:
they do not explain items of the contract in enough detail to make it clear what any charges will be. I've witnessed some trying to pull this. I agree, we are all adults and should not need to be hand-held through this process, but I also do not consider this hand-holding. If the representative from Radio Shack (or AT&T or wherever) did not explain the terms of service properly (so for example saying "this is an unlimited data plan for laptop/netbook tethered use" when it's really only unlimited for your handheld device and nothing more), then the group they represent is probably to be the ones in hot water for false advertising.
I have seen similar incidents happen up here in Canada, people really just don't like to read the fine print. Our plans up here are similar (for Bell and Telus at least, with Rogers you've got absolutely no unlimited data options for PDA devices or Laptops), so I know/understand the grief that people go through with things like this.
I actually work at RadioShack... Here is my take on this.
First, I am a computer guy, I know a lot about them and use them even more. I tell everyone that it isn't the best program for a lot of people, yet I have people who just don't want to listen to that and buy it anyway (These are the people who get a hand written contract with there initials on the 5GB limit notation).
But I am the first to say that no matter where you go, RadioShack included, people just don't tell the customer this. And if AT&T wont drop the charges, or contact the customer before they rack up a bill, then SUE THE HELL OUT OF THEM!!!
(not your typical company employee I guess)
I swear are people blind??
Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap.
Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap. Why do you keep on bringing up UNLIMITED when they are NOT offfering UNLIMITED! its a 5GB cap.
No where in Verizon do they state its unlimited. their plans clearly stats:
39.99 for 50MB, any additional is 25cents per MB
59.99 for 5GB, any additional is 25cents per MB
www.verizonwireless.com/broadband