T-Mobile provides support, good vibes to its iPhone-using clientele

Despite not being its official US carrier, T-Mobile still seems to wanna maintain an amicable relationship with all those who came over with an iPhone in tow. According to a report by The Consumerist, a recent update to the carrier's voicemail system caused some of the smartphones, including Apple's touchscreens, became unusable, with a volley of blank text messages dated from the future arriving instead. Those who contacted customer service were called later to acknowledge the issue and offered an one month service credit. Said the rep, "T-Mobile, though they do not offer the iPhone, and that they are committed to supporting users on their network who have them" -- not too surprising a stance, but a kind gesture for sure. The problem has since been fixed, and everyone lived happily ever after.

[Via iLounge]

[(Unverified) Posted May 9th 2009 7:25AM]

This is so poorly written that it's not even funny.

[PEZ Posted May 9th 2009 9:07AM]

Holy shit you are correct. I wish posts had a secret highlighter so they could be corrected.

[(Unverified) Posted Jun 1st 2009 5:28PM]

I used to work in the tier 3 data support for tmobile. and they DO amazing support for ANY phone out there including the Iphone.

If you want some amazing support and great news check out my site. Im dedicated to helping tmobile customers with their phones and other tmobile issues.

[(Unverified) Posted May 9th 2009 8:58AM]

How do they know those messages weren't really sent from the future in 2012?

[(Unverified) Posted May 9th 2009 3:42PM]

"At 8 AM today, someone poisons the coffee. Do NOT drink the coffee. More instructions will follow. Cordially, Future Dwight. "

[(Unverified) Posted May 9th 2009 12:02PM]

I think T-mobile has excellent customer service. This goes to prove it.

[(Unverified) Posted May 9th 2009 12:23PM]

Dude, who gives a f**k about how poorly it was written. You still understood it didn't you?

[(Unverified) Posted May 10th 2009 1:31PM]

uh no, i had a hard time reading the story as well.

[(Unverified) Posted May 10th 2009 12:19AM]

lol, poor grad student from DeVry probably mans the guns on the weekend

[(Unverified) Posted May 9th 2009 7:58PM]

When I was in Chicago , I wanted to use iphone with-mobile

mobile internet was not working .. customer care gave me some APNs and finally HoFo saved me !