The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I have pre-ordered the E75 from Nokiausa.com and had to pay full price. I called Nokia today to see as to whether they would extend the sale price to customers who have pre-ordered the E75. They said "no". Nokia does not even let me cancel my pre-order even though my E75 has not shipped yet. They advise me to refuse receipt of the shipment once they have shipped it so that the phone will then be returned to Nokia for a refund. Why should I have to pay for the shipping charges just to get credit for a phone which I no longer want? This is a very customer unfriendly behavior. No wonder Nokia's market share in the US is so low given their customer service.
Go to howardforums thread on N75. They talked about canceling preorders a day or two ago.
Oops. Sorry, meant E75 forum.