There's nothing sensationalist about this. Qualifying the customer for a product or service is something that happens in all types of sales positions. It would be like asking a customer if internet browsing and email were important to them in order to determine if they were right for a smartphone. In this case, Sprint's extra cautious because they need to minimize returns on the Pre given its limited availability.
“At a glance -- particularly as a non-Storm user -- you might say "wait a second, that's just a Storm." And in reality, you wouldn't be far off with that assessment.”
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There's nothing sensationalist about this. Qualifying the customer for a product or service is something that happens in all types of sales positions. It would be like asking a customer if internet browsing and email were important to them in order to determine if they were right for a smartphone. In this case, Sprint's extra cautious because they need to minimize returns on the Pre given its limited availability.