The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Chris, the last sentence in your post makes me wonder if you're at all aware of what Nokia already has available for Mac users?
There is Nokia Multimedia Transfer for Mac, which lets you transfer and sync iTunes music and playlists, iPhoto content, and videos - it can also take care of converting videos to the right format for the Nokia device. I've used it for long with my Nseries devices and it works very well.
There's also iSync support, which lets you sync calendar and contacts, and Nokia Map Loader for Mac, which lets you download and transfer maps to Ovi Maps Mobile from your Mac.
Multimedia Transfer has in fact been available for years, as well as iSync plugins. The only thing missing at the moment, really, is firmware updates and backups. Those are still only possible on Ovi Suite (formerly PC Suite) on Windows (or FW updates over the air), not Mac.
I can't remember the last time Nokia had iSync support for a phone on day one of its release -- usually takes a few weeks. The point is, Nokia views Mac as an also-ran platform and doesn't invest the same amount of time or energy into its Mac support as it does Windows -- so for Mac users, it's an inconvenience.
I hate to say this, but Mac IS an also-ran platform. I'm not putting it down, it's a great OS, but it has nowhere near the market penetration that Windows does. I say this as a Linux user, so I know something about being on an also-ran OS. The reality is that as long as Windows has 90+% of the OS market, most companies don't lose that much by delaying or outright ignoring support for the alternatives. And since Blackberries are primarily known as business phones, and businesses and business people almost always use Windows, they especially lose little by treating Macs as also-rans. If you don't want to deal with that inconvenience, buy a PC and trade for a whole different set of inconveniences.
With that I agree, Chris - Nokia doesn't put the _same_ time or energy into its Mac support as it does into Windows - and it should do more. But it's not that Mac support for Nokia is non-existent or that there aren't ways to get things done.
yea. i too really wished that they would have a full on suite for mac as they do for pc.
my nokia phones were the sole reason i have been using parallels and now bootcamp.