The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I can't remember the last time Nokia had iSync support for a phone on day one of its release -- usually takes a few weeks. The point is, Nokia views Mac as an also-ran platform and doesn't invest the same amount of time or energy into its Mac support as it does Windows -- so for Mac users, it's an inconvenience.