iPhone OS 3.1 enforcing Exchange device encryption, only supported by iPhone 3GS

Noticing a "Policy Requirement" error when trying to use your Microsoft Exchange account after upgrading to OS 3.1? Then there's a good chance you're not using an iPhone 3GS, as Apple has just confirmed via a support page that the upgrade can now enforce the Exchange ActiveSync mailbox policy requiring encryption on the device, which just so happens to only be supported by the 3GS (guess that "S" stands for more than just speed). Not surprisingly, the only solution for non-3GS users is to contact their Exchange Server administrator and hope that they're willing to change the policy to no longer require device encryption.

[(Unverified) Posted Sep 11th 2009 3:07PM]

Sounds like things were broken before and now they're not. A warning might have been nice though.

[(Unverified) Posted Sep 11th 2009 3:22PM]

A nice way for Apple to make you possibly toss out your old device and buy a new one.

[vicdezen Posted Sep 11th 2009 3:37PM]

Sounds fishy to me. A heads up would be great for things like this.

[(Unverified) Posted Sep 11th 2009 4:26PM]

This is the second time Apple has done this with the iPod.

1st time it was leaving out the note that the Bluetooth won't work with headset mics and now no warning that Exchange will stop working if you upgrade :(

[zephxiii Posted Sep 12th 2009 5:29PM]

Yea, that's bogus.

[(Unverified) Posted Sep 11th 2009 4:47PM]

They are already working on the updates.

[(Unverified) Posted Sep 11th 2009 7:29PM]

Ummm ... I'm shocked that Engadget isn't following the other problems with the iPhone. The one where MANY phones are just locking up:

http://discussions.apple.com/thread.jspa?threadID=2151766&start=0&tstart=0

I upgraded last night, and locked up tight twice today. I checked with another iPhone user ... same thing.