Verizon already prepping DROID and DROID Eris firmware updates?

The last thing you want to hear about a few short days after a product's launch is a litany of issues plaguing devices in the field, but that's not quite what's going on here -- instead, this looks to be an extension of Verizon's well-known policy of testing the crap out of devices until manufacturers are practically crying uncle. The carrier has already generated long internal lists of issues on both the DROID and DROID Eris, it seems, with the leaked documents revealing some five pages for the Motorola product and seven -- yes, seven -- for the HTC one; the good news is that they're all slated to be fixed in one of two firmware updates slated for December and January windows. Again, knowing Verizon, these firmware updates could very well get stuck in the testing lab for another six years, but we'll keep our hopes skyward.

Read - DROID
Read - DROID Eris

[(Unverified) Posted Nov 10th 2009 1:50PM]

well im still waiting on my WinMo 6.5 update for my Touch Pro 2 from Verizon. and that came out in mid September.

[(Unverified) Posted Nov 17th 2009 7:39AM]

One might feel very uncomfortable with Verizon who now has the nation's highest early termination fee for a phone that may or may not be fixed in the near future.


Why would Verizon even release these Androids if they had five to seven pages of known problems with the hardware and firmware?

I think the Droid has to go back for a refund until I know for sure it has been fixed for real. I don't want another one that may still have the speaker problem and all the rest of the issues including a totally unacceptable keyboard. What were they thinking?

[Atara9 Posted Nov 17th 2009 8:43AM]

Hope that update comes soon, I've been having a few issues with my Eris. :(

[(Unverified) Posted Nov 17th 2009 12:36PM]

Why is it that this rigorous testing doesn't take place prior to the release of the product?! Doesn't it make more sense to have such testing done so that the release of a product doesn't result in an increase in customer service calls and DOES result in increased customer satisfaction? I'm sure some testing does take place, but...

[(Unverified) Posted Nov 17th 2009 2:42PM]

I would complain about the issues, but I had to get my hands on the phone before the 15th so I could get in before that rate hike on the termination fee.

I have an Eris and for the most part I'm happy, though it seems the primary function a.k.a. being a phone is the part that I have the most trouble with. It seems like the OS goes into 'slow enough to watch the grass grow' mode whenever I pull up the phone screen which results in a LOT of misdials, and pressing 'End' never registers until about 2 rings into the call no matter how fast I hit it. I hate to say it, but this has resulted in crank calls to Pizza Hut, and the local County Government Building very recently. :-/