'installing 1 item' on software update, been stuck for 30 mins. POS.....what now?

oh ya, and my wife and I have the 1500 everything family plan for $129.....I do like that-a lot.
To do the iphone for both of us would be another $600 a year.

Bought one for me and wife...2 weeks now.

Its funny watching my wife poke (hard) at the buttons on the browser.....

But ya, browser is awful, phone is a bit quirky, but it does what it was advertised. I live in so cal with a great revA network so phone is wicked fast on GPS, etc....
Hell of a time getting some video podcasts to play, unlike my ipod touch that is so easy.

My wife loves hers, but I think I am going to return mine before 30days, go back to my 5yr old sanyo and wait for HTC diamond.

I have 2 instincts, one for wife, one for me. Phones have been working pretty solid for the most part, no web crashing (browser is such ghetto junk, but has not crashed), sms and mms has been working fine, my weather 'works' but its giving me temps from this winter (says 70's and its been 100 for sometime), navigation has been working awesome, voice recognition crap works good.
All in all, I do not LOVE the instinct, but my wife does. I would have done the iphone gig, but for comparible plan as my sprint it would cost me another 50 bucks a month=600 a year. Not worth it.

When can this guy get cancer and go away?
he is the #1 source of time and money wasted.