I forgot to add, I walked out of the store. I will gladly take my money elsewhere. The other companies have similar plans as to what AT&T is now offering, but I would much rather give my money to them, than to a company that stabs its loyal customers in the back. There may obly 1% of us still on TDMA, but that amounts to SEVERAL hundrend thousand customers!
We have been loyal customers to Cingular since March of 2001. But now, it seems, they are not loyal to us.
Our plan had a monthly service fee of $19.98, with 250 minutes plus free nights and weekends. Pretty good plan, that was paid on time each month, just like loyal customers should. Perhaps not a lot of minutes for some, but perfect for us.
Then in July of 2006, they added a monthly network service charge of $4.99 per line for each TDMA or Analog line of service on the account (we have two lines). While we were not pleased, we remained loyal customers.
I upgraded my phone, then went to the AT&T store today to switch from TDMA to whatver the current network is (I don't care as long as my phone works). Imagine my disbelief when I found out I would have to sign up for a new plan! One that costs MORE, and with LESS minutes!
So much for loyalty!
Let the hive mind of Engadget get that for you.
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