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well jmk443, when I walk into the store and start the conversation with "HI, how are you today?" and the rep comes back with "TERRIBLE! Bet you didn't expect to hear that did you?" then looks at me like they want to fight I'd say that's pretty bad customer service. Just trying to be nice and get a question answered isn't idiotic in my book.

Verizon notches gold in retail satisfaction study

Oct 24th 2008 4:54PM on Engadget Mobile

Verizon's customer service sucks!. They are downright rude. I have never had a good experience in a verizon store but they have the network and I have a contract

Verizon to launch Samsung Glyde on May 9

May 7th 2008 3:47PM on Engadget Mobile

I read over on howard forums that it uses OBEX so I think that means it would work with mac - right?

Let the hive mind of Engadget get that for you.

"I just switched to Sprint from Verizon about three months ago for the Pre. Then I went for the Hero about a week ago. Now, I miss my hardware keyboard and am thinking about switching to the Moment. I am still able to switch back to Verizon if I want and get the Droid when it arrives. Should I just trade up to the Moment when it comes out, see if I like it, and if not switch to the Droid? Or something else entirely? Help!"

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