What the hell does this have to do with the inventory schedule? The topic had NOTHING to do with customer service. There always has to be someone to post some random comment regarding customer service on any topic that has any slightest relation to Sprint.
Yeah, everyone knows Sprint's customer service hasn't been the best and they've lost customers. But, I've seen changes in their service level, and if you paid attention to the Q1 numbers, they've seen a turnaround in customer defections.
These 3rd-party companies cause hell for us reps. The post ads online and on TV with the terms in extreme fine print and then charge the carrier. The carrier has no choice but to pass the charge to the customer that signed up for it. I know we are trying to stop billing on behalf of these companies. That would make things easier. But, so would customers taking responsibility of their actions, but that is a pipe dream.
Let the hive mind of Engadget get that for you.
"I'm in the market for a new phone and money isn't a limitation. I'm also not partial to any particular US carrier, but here are some of the features I'd like to have: WiFi, GPS, good coverage in lots of places, push Gmail (a must!), physical keyboard (a must!), a touchscreen, decent battery life and a relatively slim body. And please, nothing that has a fruit logo on it. No offense to the fruit fans, though. Thanks!"
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What the hell does this have to do with the inventory schedule? The topic had NOTHING to do with customer service. There always has to be someone to post some random comment regarding customer service on any topic that has any slightest relation to Sprint.
Yeah, everyone knows Sprint's customer service hasn't been the best and they've lost customers. But, I've seen changes in their service level, and if you paid attention to the Q1 numbers, they've seen a turnaround in customer defections.
GET OVER IT.