The reason is because of the setup of the device. Customers really dont know how to use this phone without some sort of assistance. Once you learn the ins and outs of the device, you think its really easy to use, but when you go through first setup, its kinda wishy washy.
Moto Q9c ended June 3rd and should be completely eliminated by the end of July
Let the hive mind of Engadget get that for you.
"I'm in the market for a new phone and money isn't a limitation. I'm also not partial to any particular US carrier, but here are some of the features I'd like to have: WiFi, GPS, good coverage in lots of places, push Gmail (a must!), physical keyboard (a must!), a touchscreen, decent battery life and a relatively slim body. And please, nothing that has a fruit logo on it. No offense to the fruit fans, though. Thanks!"
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