If you're really pulling for Sprint how about getting off the Sero plan and getting on a plan that infuses them with something they desperately need? Capital? Comments in these forums often boarder on ridiculous. People gripping about the collapse of Circuit City because of lack of awesome deals at Best Buy and screaming about the virtues of Sprint's giving away the house forget the fact that I have a lot of trouble actually making a calls in a number of places in the US and especially after 7.
It's a fact of the market that consumers are going to want more for less but at some point we have to realise that there are a lot of fixed costs that can't just be overcome by the company's desire to have our business. Circuit City's deals (and other mistakes) means there is one less large inventory dealer out there. Which is kind of a shame because the value to the comsumer beyond competition is they carry different inventory than their competitors. Which granted anything in the world could be purchased over the Internet these days, five years ago it was nice to be able to go Circuit and get immediately gratified with a PMP when Best Buy was only carrying MP3 players.
With regard to Sprint their model of giving things away means they have not been able to invest in things like improving coverage and in the areas they have coverage the products they offer have suffered because they don't have the capacity to support them or customer service to support you when you're unhappy. Sprint might be well served to take a page from Wikipedia's playbook and put a donation link on it's website. Those of us who have moved to, albeit pricier, greener pastures; have realized the age old, "you get what you pay for" is true. Meanwhile those of you thumping your chests about Sprint's quality will have to come to grips with the fact that Sprint's service was great, just not great enough to pay for.
"I'm in the market for a new phone and money isn't a limitation. I'm also not partial to any particular US carrier, but here are some of the features I'd like to have: WiFi, GPS, good coverage in lots of places, push Gmail (a must!), physical keyboard (a must!), a touchscreen, decent battery life and a relatively slim body. And please, nothing that has a fruit logo on it. No offense to the fruit fans, though. Thanks!"
The most commented posts on Engadget over the past 24 hours.
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
It's a fact of the market that consumers are going to want more for less but at some point we have to realise that there are a lot of fixed costs that can't just be overcome by the company's desire to have our business. Circuit City's deals (and other mistakes) means there is one less large inventory dealer out there. Which is kind of a shame because the value to the comsumer beyond competition is they carry different inventory than their competitors. Which granted anything in the world could be purchased over the Internet these days, five years ago it was nice to be able to go Circuit and get immediately gratified with a PMP when Best Buy was only carrying MP3 players.
With regard to Sprint their model of giving things away means they have not been able to invest in things like improving coverage and in the areas they have coverage the products they offer have suffered because they don't have the capacity to support them or customer service to support you when you're unhappy. Sprint might be well served to take a page from Wikipedia's playbook and put a donation link on it's website. Those of us who have moved to, albeit pricier, greener pastures; have realized the age old, "you get what you pay for" is true. Meanwhile those of you thumping your chests about Sprint's quality will have to come to grips with the fact that Sprint's service was great, just not great enough to pay for.