If I were Verizon instead of being so concerned about the G1 and teaching its limitations to its sales force, Id go back to basics and teach them that IM Caht is not considered a part of the data plan. I left Verizon after 2 reps lied claiming IM chat was part of data and that i could drop text only to find out I was being charged for text messaging evey time I used Aim. They also give way free Motorola W755's but when one fails for no reason replace it with a used one. I will give tmobile the benefit of the doubt at this point and with googles backing and open source hope they get the network and shortcummings fixed in a year.