i bought this phone dec 1, 2008 about a month later the phone stopped working and the touch gave out so i got a replacement then 3weeks later the replacement stopped working so i went back in and they refused to give me a different phone until it was my third so i am on my third quickfire now and the screen is not working again. Im kinda happy that this phone went on recall becasue it sucked. I now can finally get a different phone! Even if it hadnt gone on recall i still would tell people not to get it. All of my friends thought this phone was awesome and i was like um no it sucks i went through 2 within less than 2months. I have not heard of one person who liked this phone for how it actually runs