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Everytime I get into an arguement with an apple fanboy they bring up how vista sucks and I work in tech support and when I ask a person what OS there using they always say " Vista Unfortunately" like im gonna shun them for using it.
This is why Windows 7 launch has to be buttery smooth with absolutely no hiccups, because even if they iron it out they like they did Vista , the public perception wont change and people wont buy it and XP will live forever.
I ran the WIN7 RC for a long time and really think that MS got the concept of first impressions meaning a ton, hence why they put out wjhat maybe the worlds biggest beta test ever.
Now with there free Anti-Virus up and running and available to the public. and a viable PMP option in the ZUNE HD. Im statting to think MS is starting to get the value of marketing, aesthetics, and public perception.