Yeah, the phone is a piece of crap by most people's standards, but I wouldn't blame Bell entirely. Having to "pay" for ringtones is never something to complain about. I've known people who've had the same phone as me and I could use MP3s as ringtones and they couldn't because of the phone company's firmware. For most phones though, simply renaming an MP3 file to a .qcp file will make the file recognizable as a file created by the phone's voice recorder and thus available to be used as a ringtone. As for the cable... you can use a cheap MicroSD card to get whatever you need on there and there's enough onboard memory for plenty messages and pictures. But really, proprietary USB ports are a disgrace to the USB name.

When looking for a data heavy plan for a powerful phone, Bell is definately not where you go. Rogers' plans are better suited for that kind of stuff. When I was looking for a new phone I didn't care much about the bells and whistles since I already have an iPod Touch (when I rarely use the Wi-Fi when I'm at home so I'd never need a 3G plan with an iPhone) and just something for SMS and talking so I went with Bell since I already had an account and I get a discount there.