Everyone hates the BIG BAD CELL PHONE CARRIERS. I have the secret to being a happy wireless customer no matter your carrier.

1. MAKE AN INVESTMENT: Get the upper hand by taking the huge discount and pay bottom dollar for a heavily discounted highend phone/pda and take good care of it. Then if your carrier ticks you off and you REALLY want to leave you can always EBAY the phone and pay your ETF. You win!

2. BE PATIENT: Don't call customer service. Email CSRs through the companies website (contact us). They're well informed and don't BS you cause they actually know the answers or have time to find them before they email you back. Honestly, I've gotten responses within and hour, 24 at the most. If you don't like what they say (you wil most times) just hit reply and start a dialouge.

This way you don't feel like a victimized when your crappy cheap phone dies and you have to jump through life-dedicating hoops to get another at an affordable price. And you get quick reliable answers to your telecommunications questions. What more you want from your cell phone company?


Must disclose: I've been a Sprint customer since forever, through the swiss cheese network and the 1 hour+ customer service waits/hang ups. And I even worked for them for a brief time.

**singing** "I love technology."

**singing** "i love technology"

I want one.

Pick me. Pick Me.

It's mine.

I'll have a go at it.

Did I win?!?

Don't worry. This always works for me. Girl falls in love with Q phone. Girl agrees to two more years with phone company to reap benefits of rebates. 6 months later girl falls in love with new phone full of "life changing technology". We'll call this device the "mePhone". Girls sells Q on Ebay and offsets cancellation fee in order to make the jump to a third rate US carrier with a first rate "mephone".

OR

Wait for Sprints next material change of contract to jump ship.