That is ridiculous. Even if he was running a business from his phone he couldn't rack up that much of a bill. Cingular shouldn't have even tried to fight this one. Bill History is all available to each rep. They should have automatically offered to drop those charges.
Let the hive mind of Engadget get that for you.
"I'm in the market for a new phone and money isn't a limitation. I'm also not partial to any particular US carrier, but here are some of the features I'd like to have: WiFi, GPS, good coverage in lots of places, push Gmail (a must!), physical keyboard (a must!), a touchscreen, decent battery life and a relatively slim body. And please, nothing that has a fruit logo on it. No offense to the fruit fans, though. Thanks!"
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