pickmepickme

OK, so let's give healing spells to mages and warlocks then.

I take issue with the "higher than usual load, stuff will break, such is life" free pass a lot of people want to give Blizzard. You don't see Amazon go down for five days because of increased load come Black Friday, do you?

We the paying subscribers have every right to be upset. What's even more amazing is the lack of damage control on Blizzard's part to communicate to us that they feel our pain and are doing everything in their power to restore things to normal.

I'm glad someone at WoW Insider has finally acknowledged the instability still going on with the servers-- for some of us (here's looking at you, Stormstrike battlegroup) the game has been all but unplayable since the patch, going down every 60-90 minutes during peak times.

Any competent engineering team would conduct a post-mortem after a botched patch and make a plan for "how can we stop this from happening again," which probably ultimately involves throwing money at the problem (either hardware or people).

The fact that WoW goes down for longer-than-promised on every big patch either means that the engineers are incompetent (unlikely), or that management ignores their pleas and tells them to make do with what they have.

I'm just saying that it's a cop-out to let them off the hook because "it's hard to run a large online service." The fact that this always happens means that the people holding the purse strings just don't care.

My Jawbone broke after having it just for a week. The ear bud is attached to the main body with flimsy internal plastic clips that snapped off, rendering the headset unwearable.

Although Aliph support was very polite and quick to offer me an RMA number to exchange my unit, I've still been without my Jawbone for a month waiting for the replacement to come (my color was backordered and they had none reserved for warranty replacements).

Ultimately, for a product with such a premium price tag, I'm unimpressed with the build quality and their customer service.