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It does feel plasticy... if that's a word. Could use new hardware for sure to speed it up, but I dont think it's slow by any means.
But everytime I pull my Pre Plus out at the bar, people ask about it and like it. That tells me advertising is the #1 fail on Palm's end.
I have noticed more Palm reps inside VZW stores recently, but that's not enough. Usually when someone walks into vzw to buy a phone they already know what they are buying, so that guy's sell job is to change minds on the fly.
It's too bad too. The slow sales have hurt mainstream app development. They really had a nice product at onset, but they failed in delivery timing and advertisement.